Nondiscrimination Policy

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements

Virginia Urology and the Urosurgical Center of Richmond (UCR) each complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex (consistent, to the extent required by law, with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Virginia Urology and the UCR each does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Virginia Urology and the UCR each provides reasonable modifications and free appropriate auxiliary aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters; and
• Written information in other formats (large print, audio, accessible electronic formats, other formats).

Virginia Urology and the UCR each provides free language assistance services to people whose primary language is not English, which may include:

• Qualified interpreters; and
• Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact: Civil Rights Coordinator, Virginia Urology (or Urosurgical Center of Richmond, as appropriate).

If you believe that Virginia Urology or  the UCR has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance with:

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you. You can also file a civil rights complaint electronically with the U.S. Department of Health and Human Services, Office for Civil Rights, through the Office for Civil Rights Complaint Portal, available at  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

Complaint forms are available at www.hhs.gov/ocr/office/file/index.html

Virginia Urology and the Urosurgical Center of Richmond are each committed to ensuring that this website is accessible to individuals with disabilities. If you have difficulty accessing any content on this website, please contact us at 804-330-9105 or co******@*ro.com and we will work with you to provide the information or service through an accessible communication method.