Careers & Job Openings

Virginia Urology is seeking to fill an exciting new full-time position at its Richmond-area clinic offices. The Clinical Documentation Specialist/Medical Scribe (CDS/Scribe) is an essential member of our healthcare team whose responsibilities include preparing for patient visits, supporting clinic workflow, and documenting patient encounters in real-time in our electronic medical records system (EMR). CDS/Scribes provide the highest quality customer service to our patients while adhering to practice protocols and processes. Successful incumbents are committed team players who are self-motivated, highly organized, and comfortable working in a busy medical office environment. This position offers an excellent opportunity for individuals seeking a career in medicine to increase their knowledge and experience in healthcare and enhance their potential to further their education in the medical field.

The Clinical Documentation Specialist/Medical Scribe:

• Gathers information from multiple sources including recent health records from external providers and facilities in preparation for patient clinic visits.
• Under the supervision of a physician, abstracts patient information from the chart in preparation for the upcoming patient visit and enters the information into the EMR.
• Assists the physician and nurse during clinic visits by entering an accurate, complete record of the patient encounter in real-time into the EMR. This includes the patient’s medical history, complaint, symptoms, physical exam, physician’s assessment and treatment plan, post-visit documentation, and follow-up instructions. Entry is reviewed and approved by the provider.
• Under the provider’s supervision, coordinates electronic prescriptions, submits referrals to other medical specialists, and enters laboratory test and imaging orders to facilitate the provider’s treatment plan for the patient.
• Enhances clinic efficiency by escorting patients to exam rooms, checking out patients and making follow-up appointments at the conclusion of the clinic visit, and cleaning and restocking exam rooms between patients to maintain a clean, productive work environment.
• Imports charges from patient’s clinic visits into the EMR, including accurate diagnostic and procedure codes.
• Under the provider’s supervision, tracks lab and imaging tests and reports results to healthcare professionals.
• Performs other duties as assigned.

This position will work Monday through Thursday 7:30 am to 5:00 pm and Friday 7:30 am to 11:30 am. Because the CDS/Medical Scribe is assigned to a specific physician, he or she typically will work at two Richmond-area clinic locations. If traveling between offices during the workday, employees are paid for travel time and mileage.

Required Qualifications:

• Proficiency with Microsoft Office
• Ability to type at least 60 words per minute while maintaining accurate spelling, grammar, and punctuation
• Highly detail-oriented with the ability to multi-task
• Ability to summarize complex medical information in a clear, concise, accurate manner to produce professional transcription at a high rate of output
• Outstanding interpersonal skills and ability to work well with team members
• Ability to stand for extended periods of time
• Ability to maintain strict patient confidentiality
• High school diploma or GED

Preferred Qualifications:

• Prior medical office or other health facility experience supporting multiple clinicians
• Knowledge of medical terminology
• Experience with data entry into an electronic medical records system
• Associate or bachelor’s degree

This is a 40 hour per week position.

We are seeking to fill multiple positions for LPN / RN for our clinic offices located at Stony Point, Hanover, Reynolds Crossing, and Stony Point / Prince George (float).

Our nurses play a crucial and varied role in the operation of the clinic. They support a physician in clinic; provide patient treatments under the supervision of a physician; and assist patients who call with medical questions or prescription refill requests.

We require prior office nursing experience, current licensure by the Virginia State Board of Nursing, and current CPR certification. Med/surg nursing experience in a hospital is very helpful. Urology experience is preferred. In addition to clinical expertise, this position requires excellent organization and time management skills, computer proficiency, and experience working with an electronic health records system.

The office nurse will work Monday through Thursday, 7:30 a.m. to 5:00 p.m. with a half hour for lunch, and from 8:00 a.m. to noon on Friday morning. Because we hold an emergent care clinic on Friday afternoons at our Stony Point office, all our clinic nurses are scheduled to work an occasional Friday afternoon at our Stony Point. Overtime is paid according to federal and state wage regulations. The ability to occasionally travel between offices is required. When traveling between offices during the workday, our employees are paid for travel time and mileage.

This is a 40 hour per week position.

Job Type: Full-time

Virginia Urology, a large and growing physician practice that has served Central Virginia for over 75 years, is seeking an experienced, service-oriented professional to manage the call center at our Southern States location. The Communications Supervisor will be responsible for the effective and efficient day-to-day operations of the call center, including but not limited to managing and monitoring fifteen Communications Specialists to ensure a positive work environment for the agents, positive patient interactions, accurate and efficient scheduling of patient appointments, appropriate transfer of calls, accurate and efficient communication of messages, and the proper execution of policies and procedures.

The Supervisor ensures that calls coming into the call center are answered timely and acceptable service levels are maintained, that appropriate information is accurately collected, and messages communicated accurately to the intended recipient. In addition, the Supervisor will monitor the technology and EMR systems that support call center operations and ensure that calls are being handled efficiently and effectively and adjust staff assignments as needed to handle call volume. The selected candidate will oversee new employee and ongoing training to include use of the EMR, practice management and phone system, HIPAA policies and procedures and coach as needed to reach performance goals. Monitor call queue and calls to ensure employee engagement and proper handling of calls.

The Supervisor will be flexible and adapt to changes in work processes and functions; will exhibit professional behavior that promotes individual and organizational integrity; will maintain high standards for the call center staff; and will respond to the needs of others with effective communication, mutual respect, and consistent follow-through to generate trust and enhance effectiveness.

Previous experience working in a high-volume call center is strongly preferred. Prior experience supervising staff in a medical office or hospital setting is desirable. This position requires an associate degree in Healthcare, Business Administration, or related field. A bachelor’s degree is preferred.

Virginia Urology is an Equal Opportunity Employer.

Job Type: Full-time

Work Location: In person

Mission: Virginia Urology will provide access to individualized, quality, and compassionate urological care from a highly specialized and diverse teams while maintaining a fulfilling work environment

Shared Values: Compassion, Teamwork, Stewardship, Community

Benefits of working at Virginia Urology

• Generous PTO – 192 hours a year for full time (40 hr/wk) employees
• Medical/Dental/Vision insurance
• HSA with employer contribution of $750 or $1500 a year
• Flexible Spending Account options
• 401k – company match up to 6% of your contribution
• Profit Sharing
• Company paid life insurance
• Company paid Long Term Disability coverage
• 6 Company paid Holidays
• Employee Assistance Program

Virginia Urology is seeking a professional, enthusiastic, and service-oriented Communications Specialist. The Communications Specialist will answer a high volume of incoming calls, make patient appointments for clinic office visits, and direct callers to physicians and staff throughout our practice. The ideal candidate will have a clear and professional speaking voice, answer calls with a smile, and enjoy communicating with and assisting our patients.

At least one year of call center customer service experience is required. Accurate typing, spelling, grammar, and computer keyboarding skills are required to document and route calls in our electronic medical records system. Training in our computerized phone system will be provided.

This is a 40 hour per week position.

Job Type: Full-time

Virginia Urology is seeking a Certified Medical Assistant to support our Stony Point lab and clinic. Duties include blood draws, stocking, setting up and turning over exam rooms, ensuring that there is a sufficient supply of the proper instruments and equipment, etc. When needed, the CMA will take and record patient vital signs, order, and stock supplies, assist with the sterilization of scopes and other instruments. This individual must be flexible and take the initiative to complete tasks efficiently and correctly without on-going supervision.

A current certification or registration in medical assisting is required. The CMA also must have at least one year of experience as a medical assistant, a high school diploma or the equivalent, good computer keyboarding skills, the ability to work effectively as a team member to support clinic operations, and a professional demeanor when interacting with physicians and co-workers. This job requires the ability to stand and walk throughout the workday and to safely lift up to 20 pounds.

The CMA will work Monday through Thursday, 7:30 a.m. to 5:00 p.m., and from 8:00 a.m. to noon on Friday morning.

This is a 40 hour per week position.

Job Type: Full-time

We are seeking a professional, enthusiastic and customer service-oriented Patient Representative to work in the front office of one of our busy clinics located in the Richmond area. Our patient representatives are trained in the duties of check-in, registration, and check-out and work in all three of these positions on a rotating basis to maintain versatility. This position’s responsibilities include:

• gathering insurance, demographic, and referral information from the patient.
• updating the medical history and entering that information into an electronic medical record system.
• collecting any copayment or deductible that is due.
• ensuring that all services rendered are reflected in the record of the patient’s visit; and
• scheduling follow-up appointments.

Every aspect of the patient representative job requires great attention to detail to ensure that medical and insurance information is collected efficiently and entered accurately into the electronic medical records system. Speed, accuracy, and proficiency with a computer are essential to help keep the clinic schedule on time and minimize patient waiting times. This position also requires excellent communication skills, a warm and welcoming manner, flexibility, and teamwork. The ideal candidate will have the ability to remain organized, productive, and patient-focused even when dealing with multiple requests and interruptions.

The selected candidate must have the flexibility to work at our other Richmond-area locations on an occasional basis when needed.

This is a 40 hour per week position.

Job Type: Full-time

We are seeking an experienced Surgery Scheduler to work with patients, physicians, medical facilities and our internal staff to schedule surgical procedures and diagnostic tests and coordinate pre-operative clearances. The Scheduler will also make pre-op and post-op appointments, prep physician charges, submit surgical and consult charges, and perform related administrative duties. The Scheduler will be assigned to work two Richmond clinics with provider (Stony Point, Prince George, Broad Mills, Reynolds Crossing and Hanover).

We require at least one year of recent experience in a hospital, surgery center or physician’s office scheduling surgical procedures. Experience scheduling clinic appointments does not satisfy our requirements for this position. The selected candidate must have knowledge of insurance company requirements and the correct application of CPT and ICD-10 codes; the ability to appropriately prioritize work and to work independently with accuracy and attention to detail; strong communication and customer service skills as most of our scheduling is done face-to-face with patients; and proficiency with an electronic health records system.

This is full-time, 40 hour per week, position that will work Monday through Thursday, 7:30 am to 5:00 pm and Friday 7:30 am to 11:30 am. The Scheduler also will be scheduled to work an occasional Friday afternoon at our Stony Point office. Friday afternoon work is scheduled well in advance and overtime is paid according to wage and hour regulations. This position is eligible for our comprehensive benefits package which includes medical, dental, vision and life insurance benefits, a 401(k) plan with generous company match plus profit sharing, paid time off and no weekend or holiday work.

The Technologist will be responsible for daily operations of the equipment, patient schedules, maintaining accreditation SOP, equipment maintenance, the report of equipment failures, and quality assessment (QA). The technologist maintains a high standard of medical ethics at all times and is self-motivated to increase level of understanding and knowledge of the field, disease, and new procedures as they evolve.

Skills & Experience / Work Experience Desired:
· Must be proficient in Abdomen, Scrotal and GYN imaging.

• Collect and record pertinent clinical information relating to the procedure ordered, including the patient’s history, pregnancy, allergies, lab tests, correlative procedure results, reason for the test and patient complaints and/or symptoms.
• Prepare the patient for the imaging procedure, including transferring and positioning the patient in a safe manner.
• Operate an ultrasound machine to obtain images used by our physicians in the diagnosis and treatment of pathologies. Prior experience with GE and Philips a plus.
• Able to navigate office EMR and PACS systems.
• Select and apply the appropriate technical factors by submitting exams denoting the region of interest or pathology.
• Ensure that results are communicated to the patient’s provider in a timely, accurate, confidential manner.
• Regularly inspect equipment and perform quality control procedures prior to completing clinical procedures. Ensure proper HLD of transducers.
• Possess and apply knowledge of the theory, techniques, operation and care of the US equipment. Must be willing to work with ultrasound students occasionally.

Education Desired:

We require graduation from an accredited school of Ultrasound and current ARDMS or ARRT registration. Current CPR certification plus at least one year of related work experience. The technologist will be expected to participate in continuing education to expand his or her knowledge and to meet the requirements of ARDMS/ ARRT registration. The selected candidate must demonstrate initiative and apply sound judgment to handle atypical situations or seek additional guidance as needed and be able to work with minimal supervision. The technologist must demonstrate good patient relations skills and respond quickly and appropriately to patient needs.

PRN

Hours: 730 am – 4 pm or 730 am – 12 pm / 12:30 pm – 4 pm

Physical Requirements:

The employee must be physically capable of carrying out all assigned duties:

Ability to maintain prolonged arm positions necessary for scanning.

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• ARDMS (Required)
• ARRT (Required)

Virginia Urology prides itself on its highly-trained staff and is home to over 65 providers, including urologists and urogynecologists who work alongside physicians specializing in the urologic aspect of anesthesiology, pathology, radiation oncology, and radiology. The group has fellowship-trained urologists spanning nearly every discipline within the field of urology and prioritizes use of the latest technology.

We are currently seeking highly motivated Urology residents for a fellowship position beginning Summer 2024. Virginia Urology’s 12-month fellowship training programs integrate medical and surgical approaches to urologic care in a comprehensive training environment. Fellowship opportunities are available in several different areas:

• Endourology and Stone Surgery
• Minimally Invasive Oncology and Reconstructive Surgery
• General Urology (including Women’s Health exposure)
• Male Infertility/Microsurgery/Andrology
• Urologic Oncology
• Imaging, Targeted Biopsy, and Focal Therapy of Prostate Cancer

Each fellowship training program offers a variety of challenging clinical experiences and the option to participate in research while supported by a full research department. Customization of time allocation is possible for all tracks. Fellows work alongside fellowship-trained urologists and urogynecologists to gain a well-rounded understanding of specialty urologic care and practice management.

Fellows will be allotted a personal clinic of patients to foster the development of time management skills and maintain sharp ambulatory skills. Virginia Urology’s collaborative environment and ample support staff enable fellows to enjoy a balance between clinical training and personal interests outside the practice. Fellows will receive a competitive salary and comprehensive benefits package, including 3 weeks of vacation and all major holidays off.